Master HE
Power Range: 100 - 800 kVA
The Master HE series from 100 to 800 kVA are the Riello UPS solution for installations requiring high energy efficiency and maximum power availability. Master HE Series provides maximum protection and power quality for data centres and industrial loads. The UPS has an IGBT-based rectifier, DSP (Digital Signal Processor) technology and provides true-line, double conversion power protection, (VFI SS 11 - Voltage and Frequency Independent in accordance with IEC EN 62040-3).
10 models in this range · quoted to order by an authorized Riello UPS reseller


Highlights
- High efficiency up to 95.5% in double conversion
- kW = kVA (pf 1) up to 40°C
- Galvanic Isolation
- Peak shaving
Models & ordering
Riello model designations are the order codes. Each model is quoted to order; open a model for its full specification and to request pricing and lead time.
| Model | Rated power | Active power | Dimensions (h w d) | Weight | |
|---|---|---|---|---|---|
| MHE 100 | 100000 VA | 100000 W | 1900x800x850 mm | 850 kg | Quote |
| MHE 120 | 120000 VA | 120000 W | 1900x800x850 mm | 850 kg | Quote |
| MHE 160 | 160000 VA | 160000 W | 1900x1000x850 mm | 1015 kg | Quote |
| MHE 200 | 200000 VA | 200000 W | 1900x1000x850 mm | 1070 kg | Quote |
| MHE 250 | 250000 VA | 250000 W | 1900x1000x850 mm | 1300 kg | Quote |
| MHE 300 | 300000 VA | 300000 W | 1900x1500x1000 mm | 1680 kg | Quote |
| MHE 400 | 400000 VA | 400000 W | 1900x1500x1000 mm | 2050 kg | Quote |
| MHE 500 | 500000 VA | 500000 W | 1900x2100x1000 mm | 3026 kg | Quote |
| MHE 600 | 600000 VA | 600000 W | 1900x2100x1000 mm | 3080 kg | Quote |
| MHE 800 | 800000 VA | 800000 W | 1900x3200x1000 mm | 4004 kg | Quote |
Ships from and sold by A5 IT.
| Input | |
| Voltage | 380 / 400 / 415 V 3-phase |
|---|---|
| Voltage tolerance | 400 ±20% @ full load |
| Frequency | 45 - 65 Hz |
| Frequency tolerance | ±2% (selectable from ±1% to ±5% from front panel) |
| Power factor | >0.99 |
| Soft start | 0 - 100% in 120 sec. (selectable) |
| Total harmonic distortion (THDi) | <3% |
| By Pass | |
| Rated voltage | 380 / 400 / 415 V 3-phase + N |
| Number phases | 3 |
| OUTPUT and INVERTER OUTPUT | |
| Rated power | 100000 VA |
| Active power | 100000 W |
| Number phases | 3 + N |
| Crest factor (Ipeak/Irms) | 3:1 |
| Static stability | ±1% |
| Dynamic stability | ±5% in 10 msec. |
| Frequency | 50 or 60 Hz (selectable) |
| Frequency on battery operation | 0.05% |
| Voltage distortion with non-linear load | <3% |
| Voltage distortion with linear load | <1% |
| Overload | 110% for 60 min.; 125% for 10 min.; 150% for 1 min. |
| Rectifier Output | |
| Ripple | Zero |
| Batteries | |
| Type | VRLA AGM / GEL; NiCd; Supercaps; Li-ion; Flywheels |
| Environmental | |
| Color | Dark grey RAL 7016 |
| Remote controls | ESD and bypass (configurable) |
| Communication | Double RS232 + remote contacts + 2 slots for communications interface |
| Protection rating | IP20 (others upon request) |
| Line-Interactive/Smart Active efficiency | >99% |
| Noise (at 1 m) | 63 - 68 dBA |
| Remote signals | volt-free contacts (configurable) |
| Operating temperature | 0 °C - +40 °C |
| Relative humidity | 5-95% non-condensing |
| Standards | European directives: L V 2014/35/EU low voltage; EMC 2014/30/EU electromagnetic compatibility -- Directive and Standards: Safety IEC EN 62040-1; EMC IEC EN 62040-2; RoHS compliant -- Classification in accordance with IEC 62040-3 VFI - SS - 111 |
| Data | |
| Weight | 850 kg |
| Dimensions (h w d) | 1900x800x850 mm |
Characteristics
MASTER HE - High Efficiency
Master HE series is available from 100 to 800 kVA. The UPS features a new ON LINE double-conversion technology utilising IGBT and DSP (Digital Signal Processor) control to provide maximum protection, power quality and green energy for any type of application including data centres, disaster recover sites, telecoms rooms, industrial processes and security applications.
High efficiency stands for higher active power available if compared with legacy UPS thanks to output unitary power factor (up to +25% if compared unity with same UPS at p.f. 0.8). Nominal power is granted with no downgrading independently from operating temperature in the range 10-40 °C. Furthermore, control circuits and specifically designed firmware grant outstanding ON LINE double conversion efficiency up to 95.5%, comparable with the best transformer-free UPS available on the market.
Zero Impact Source
Master HE series UPS have zero impact on the power supply source, whether it is a mains grid or generator set:
- input current distortion <3%;
- input power factor 0.99;
- power walk-in function that ensures progressive rectifier start up;
- start up delay function, to restart the rectifiers when mains power is restored if there are several UPS in the system.
Smart Grid Ready
Being Smart Grid Ready, Master HE allows for the implementation of power accumulation solutions, and at the same time ensures extremely high levels of efficiency. It is also able to independently select the most efficient operating method based on the status of the grid. Master HE UPS are also able to electronically interface with the energy manager using the smart grid communication network.
Battery Care System
Master HE series UPS include a range of features designed to prolong battery life and reduce their usage such as different recharging methods, deep discharge protection, current limitation and voltage compensation according with battery room temperature.
Thanks to the STEP-UP/STEP-DOWN converter, that provides to recharge and discharge the battery, the current ripple in the battery is extremely reduced; this arrangement enhance the battery reliability since it is no longer connected to the UPS DC bus.
Main features
- High efficiency up to 99.4% (STANDBY ON Mode);
- Compact size: e.g.: only 0.85 m 2 for the Master HE 250 kVA;
- Reduced weight for tranformer based UPS;
- Double load protection, both electronic and galvanic, towards the battery.














